Privacy Policy

Welcome to ATOZ PDF Tools ("we", "us", "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using our Service:

Information Type	Examples	Purpose
Account Information	Name, email address, password	Account creation and management
Profile Information	Display name, profile photo	Personalization and identification
Payment Information	Billing address, payment method	Processing premium subscriptions
Communication Data	Support messages, feedback	Customer support and service improvement

1.2 Information Automatically Collected

When you use our Service, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, features used, time spent, click patterns
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies
• Log Data: Access times, error logs, crash reports

1.3 Files You Upload

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

• Process your PDF files and provide requested services
• Manage your account and authenticate users
• Process payments and manage subscriptions
• Send service-related notifications

2.2 Service Improvement

• Analyze usage patterns to improve features
• Monitor and analyze trends and performance
• Develop new features and services
• Conduct research and analytics

2.3 Communication

• Respond to your inquiries and support requests
• Send important updates about our service
• Provide marketing communications (with your consent)
• Send newsletters and promotional materials (opt-in only)

2.4 Security and Legal Compliance

• Detect and prevent fraud and abuse
• Enforce our Terms of Service
• Comply with legal obligations
• Protect our rights and property

3. How We Share Your Information

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf:

• Cloud Hosting: Secure file storage and processing
• Payment Processors: Secure payment processing
• Analytics Services: Google Analytics, Firebase Analytics
• Email Services: Transactional and marketing emails
• Customer Support: Help desk and support tools

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (subpoenas, court orders)
• Government or regulatory requests
• Enforcement of our policies
• Protection of our rights, safety, or property

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement comprehensive security measures to protect your information:

4.1 Technical Safeguards

• Encryption: SSL/TLS encryption for data in transit
• Secure Storage: Encrypted databases and file systems
• Access Controls: Strict role-based access limitations
• Firewalls: Network security and intrusion detection
• Regular Audits: Security assessments and penetration testing

4.2 Organizational Safeguards

• Employee training on data protection
• Confidentiality agreements with staff
• Limited access to personal information
• Incident response procedures

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Portability

• Request a copy of your personal data
• Download your information in a portable format
• View what information we hold about you

5.2 Correction and Update

• Update your account information at any time
• Correct inaccurate or incomplete data
• Modify your profile settings

5.3 Deletion

• Delete your account and associated data
• Request removal of specific information
• Withdraw consent for data processing

5.4 Marketing Communications

• Opt-out of marketing emails at any time
• Unsubscribe links in all marketing emails
• Adjust email preferences in account settings

5.5 Cookie Control

• Manage cookie preferences in your browser
• Block or delete cookies as desired
• Note: Some features may not work without cookies

6. Data Retention

We retain your information for different periods depending on the type:

Data Type	Retention Period
Uploaded Files	Automatically deleted within 1 hour
Account Information	Until account deletion + 30 days
Payment Records	7 years (legal requirement)
Usage Logs	90 days
Support Communications	3 years after last interaction

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

7.1 Types of Cookies We Use

• Essential Cookies: Required for basic functionality
• Performance Cookies: Help us improve service performance
• Functionality Cookies: Remember your preferences
• Analytics Cookies: Understand how you use our service

7.2 Third-Party Cookies

We use the following third-party services that may set cookies:

• Google Analytics (analytics and usage tracking)
• Firebase (authentication and analytics)
• Payment processors (secure payment processing)

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. We ensure appropriate safeguards are in place for such transfers.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will:

• Send email notifications to registered users
• Display a prominent notice on our website
• Provide adequate time to review changes before they take effect

12. Your California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

13. GDPR Compliance (European Users)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to data portability
• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with supervisory authority

14. Contact Us