How can we help you?

Merging PDF files is simple:

• Go to the Merge PDF tool from our homepage
• Click "Select Files" or drag and drop your PDFs
• Arrange the files in your desired order
• Click "Merge PDFs" button
• Download your merged file

Your files are automatically deleted within 1 hour for security.

Yes! Our core tools are completely free with some limitations:

• Free users can process up to 2 files at a time
• Maximum file size: 10 MB per file
• All basic features included

Premium users get unlimited file processing, larger file sizes, priority processing, and advanced features.

Absolutely! We take security very seriously:

• All files are encrypted during upload and processing
• Files are automatically deleted within 1 hour
• We never access, view, or share your files
• Secure SSL/TLS connections
• Industry-standard security measures

Read our Privacy Policy for complete details.

No! ATOZ PDF Tools is 100% web-based. You can:

• Use it directly in your browser
• Access from any device (computer, tablet, phone)
• No downloads or installations required
• Works on Windows, Mac, Linux, Android, and iOS

We support a wide range of formats:

• PDF: All versions
• Images: JPG, PNG, GIF, BMP, TIFF
• Documents: Word (DOC, DOCX), Excel (XLS, XLSX), PowerPoint (PPT, PPTX)
• Others: TXT, HTML

Processing time depends on:

• File size (larger files take longer)
• Number of pages
• Type of operation
• Current server load

Most files process in under 30 seconds. Premium users get priority processing for even faster results.

Yes! You can use ATOZ PDF Tools for both personal and commercial purposes. Many businesses use our tools for:

• Document management
• Client communications
• Report preparation
• Invoice processing

Consider our Business plan for team features and priority support.

If you experience any issues:

• Check your internet connection
• Ensure your file meets size requirements
• Try a different browser
• Clear your browser cache
• Contact our support team if problems persist

Our support team typically responds within 24 hours.

To cancel your subscription:

• Log in to your account
• Go to Account Settings
• Click on "Billing" tab
• Select "Cancel Subscription"
• Confirm cancellation

You'll retain access until the end of your billing period. No refunds for partial months.

Unfortunately, no. For security reasons:

• All files are automatically deleted within 1 hour
• This deletion is permanent and irreversible
• We do not keep backups of processed files
• Make sure to download your files immediately after processing

This policy ensures maximum privacy and security for all users.